Information for LVV Certification : Alert Level 2
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Under Alert Level 2, there are restrictions to keep workers safe, limit interaction with customers, and help prevent the spread of COVID-19. This affects how LVV Certification can be conducted.
The following information is subject to change. Please check back for updates. If you have a question that isn’t included in these FAQ’s, please contact us.
Stay at home if you feel unwell or have any cold or flu-like symtoms.
Last update: 12:00 PM, 14 May 2020
Q: Can I get a vehicle certified?
A: Under Level 2, any vehicle can be certified but there will be protocols in place to protect you and certifier. Do not visit an LVV certifier if you feel unwell or have any cold or flu-like symtoms.
Q: Will it be business as usual?
A: LVV Certifiers will be following safe practices such as the now common 1 metre safe-distancing, and contact tracing. This means that the process for getting a vehicle certified will be different from the past. The exact differences will be dependent on the certifier and their workshop. When you call a certifier and book in your vehicle he will discuss specific arrangements such as vehicle drop-off with you.
Q: Which certifiers are operating?
A: All LVV Certifiers should be operating at Level 2, but you will need to contact a certifier in your area to check. You can find an LVV Certifiers list here or a Google LVV Certifiers location map here.
Q: How do I book a certification?
A: Contact your local certifier for an appointment.
Q: Do I need to do anything to my vehicle before I take it to the certifier?
A: The certifier will wipe down surfaces he will touch before starting the inspection, and at the end. We recommend that you switch off your A/C and stereo equipment, and that it is generally tidy. The certifier will run through his processes with you to ensure you each know what you need to do. Do not visit an LVV certifier if you feel unwell or have any cold or flu-like symtoms.
Q: Can I travel to get a certification?
A: There are no travel restrictions under Alert Level 2, but when you travel, do it in a safe way, keep a record of your journey, and remember that physical distancing and public health guidance apply. Do not visit an LVV certifier if you feel unwell or have any cold or flu-like symtoms. The Ministry of Transport has guidance covering people who should not travel: https://www.transport.govt.nz/about/covid-19/transport-and-travel-by-alert-level/
Q: Do I still need to get a WoF sheet beforehand?
A: You will need to discuss this with your LVV Certifier.
Q: Is the service slower than normal?
A: LVVTA will process all certifications as normal, however this is dependant on courier services, demand and backlog, if any, and will vary between LVV Certifiers.
Q: Is LVVTA open for me to ask questions or buy the Car Construction Manual?
A: Yes, all staff are working, and we are processing certifications. The office is open for visitors under the current level however you should make an appointment first, and we will require contact tracing information from all visitors. Do not visit if you feel unwell or have any cold or flu-like symtoms. The New Zealand Car Construction Manual is available electronically and in hard copy. For support, you can access our Forum, or Contact us. You can also visit our Facebook page.
Q: Is the Technical Committee still operating?
A: The Technical Advisory Committee (TAC) is still functioning, just not through face-to-face meetings. Some delays are likely due to the physical restrictions that took place under Level 4 & 3, and any backlog will be dealt with as soon as possible.